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Last updated: 06/01/2026

Privacy Policy

How Lielow ("Lielow," "we," "us," or "our") collects, uses, and shares your personal information when you visit, interact with, or make a purchase from lielowwherever.com.

This Privacy Policy describes how Lielow wherever ("Lielow," "we," "us," or "our") collects, uses, and shares your personal information when you visit, interact with, or make a purchase from lielowwherever.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

1. Personal information we collect

We collect personal information that you provide directly to us, information we collect automatically, and information we receive from third parties.

Information you give us

  • Contact information: name, email address, phone number, shipping address, billing address.
  • Order information: products purchased, payment information (handled by our payment processor — we do not store full credit card numbers), order history.
  • Account information: if you create an account, your login credentials and saved preferences.
  • Communications: information you share when you contact us, respond to a survey, leave a review, or enter a giveaway.
  • Marketing preferences: your consent to receive email or SMS marketing.

Information we collect automatically

  • Device and usage information: IP address, browser type, operating system, device identifiers, time zone, referring URLs, pages viewed, time spent on pages, links clicked.
  • Cookies and similar technologies: see Section 5.

Information from third parties

  • Social media platforms: if you interact with us on Instagram, TikTok, or other platforms, we may receive your profile information and content you tag us in.
  • Service providers: our shipping carriers, payment processors, advertising partners, and analytics providers may share information with us.

2. How we use your personal information

  • Process and fulfill orders, including payment, shipping, returns, and customer service.
  • Communicate with you about your orders, account, or inquiries.
  • Send marketing communications (email and SMS) where you have opted in.
  • Personalize your experience and show you relevant products.
  • Operate, maintain, and improve the Site and our Services.
  • Run analytics, market research, and advertising campaigns.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our terms.

3. How we share your personal information

We share personal information with the following categories of recipients:

  • Service providers who help us operate our business, including Shopify (e-commerce platform), our payment processor, shipping carriers, customer service tools, email and SMS marketing platforms, and analytics providers.
  • Advertising partners including Meta (Facebook/Instagram), TikTok, Google, and Pinterest, who help us deliver targeted advertising and measure campaign performance.
  • Professional advisors such as lawyers, accountants, and insurers.
  • Authorities and legal recipients where required by law, subpoena, court order, or to protect our rights, property, or safety, or that of others.
  • Successors in connection with a merger, acquisition, financing, or sale of all or part of our business.

We do not sell your personal information for money. Under certain U.S. state privacy laws (including the CCPA), some of our advertising-related sharing may be considered a "sale" or "sharing" of personal information. You can opt out — see Section 9.

4. Third-party platforms we use

We rely on the following key service providers. Their privacy practices are governed by their own policies:

5. Cookies and tracking technologies

We use cookies, web beacons, pixels, and similar technologies to operate the Site, remember your preferences, measure performance, and serve advertising.

Types of cookies we use:

  • Strictly necessary — required for the Site to function (e.g., shopping cart).
  • Performance and analytics — help us understand how visitors use the Site.
  • Advertising — used to deliver and measure ads on and off the Site.

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use parts of the Site, including completing a purchase. For more information about cookies generally, visit allaboutcookies.org.

6. Email marketing

If you sign up for our email list, we will send you updates about new products, restocks, content, and offers. You can unsubscribe at any time using the "unsubscribe" link in any email, or by emailing us at hello@lielowwherever.com.

7. SMS/MMS marketing

When you opt in to our SMS program (the "Program"), you consent to receive recurring automated marketing text messages from Lielow at the mobile number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

Opt out: reply STOP to any message to unsubscribe. Reply HELP for help, or email hello@lielowwherever.com.

Carriers: we and our service providers are not liable for delayed or undelivered messages. Carriers including AT&T, T-Mobile, Verizon, and others are not liable for delayed or undelivered messages.

Information we collect through the Program: mobile number, carrier, and information about your interactions with our messages. We do not sell, rent, or share your mobile number or SMS opt-in information with third parties for their marketing purposes. We share this information only with platform providers (e.g., Klaviyo), carriers, and other vendors needed to deliver our messages.

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes under California Civil Code Section 1798.83 by contacting us at hello@lielowwherever.com.

8. Behavioral advertising

We work with third-party advertising partners to show you ads on other sites and apps based on your activity on our Site. To learn more, visit the Network Advertising Initiative's educational page at networkadvertising.org.

You can opt out of targeted advertising:

9. Your privacy rights

All users

You may:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal information (subject to legal exceptions).
  • Opt out of marketing communications.

To exercise these rights, email us at hello@lielowwherever.com. We may need to verify your identity before responding.

California residents (CCPA / CPRA)

California residents have additional rights, including the right to:

  • Know what personal information we collect, use, disclose, and "sell" or "share."
  • Request deletion of personal information.
  • Correct inaccurate personal information.
  • Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising.
  • Limit the use of sensitive personal information.
  • Not be discriminated against for exercising these rights.

To opt out of the sale or sharing of your personal information, email us at hello@lielowwherever.com or use the "Do Not Sell or Share My Personal Information" link in our Site footer.

You may also designate an authorized agent to make a request on your behalf. We will require verification of the agent's authority.

EU, UK, and EEA residents (GDPR)

If you are located in the European Union, United Kingdom, or European Economic Area, you have rights under the General Data Protection Regulation, including the rights of access, rectification, erasure, restriction of processing, data portability, and objection.

We process your personal information based on:

  • Performance of a contract (to fulfill your orders).
  • Legitimate interests (to improve our products, prevent fraud, and market to you).
  • Consent (for email and SMS marketing, and certain cookies).
  • Legal obligations (to comply with tax, accounting, and regulatory laws).

You may withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local data protection authority.

Your information may be transferred to and processed in the United States. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

Other U.S. states

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and others) may have similar rights. Contact us at hello@lielowwherever.com to exercise them.

10. Data retention

We retain your personal information for as long as needed to provide our Services, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements. When personal information is no longer needed, we delete or anonymize it.

11. Children's privacy

Our Services are not directed to children under 13 (or 16 in the EU/UK), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us at hello@lielowwherever.com and we will delete it.

12. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. These include encryption in transit, access controls, and vendor security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

13. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no industry standard for honoring DNT signals, we do not currently respond to them. We do honor opt-out signals where required by law (such as the Global Privacy Control for California residents).

14. Third-party links

Our Site may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you by email or through the Site.

16. Contact us

For questions, requests, or complaints about this Privacy Policy or our privacy practices, contact us at:

Lielow
Email: hello@lielowwherever.com

Privacy Questions
Email hello@lielowwherever.com